Effective Date: 2025-8-28
Terms and Conditions
Welcome to Lumistar Special Glass Technology Co., Ltd. These Terms and Conditions (“Terms”) govern your access to and use of our website at lumiglas.ltd (the “Site”) and any services, products or content offered through the Site. By accessing or using the Site you agree to be bound by these Terms. If you do not agree, please do not use the Site.
1. Definitions
- Services: All products, features and services provided via the Site, including product listings, quotations, ordering, customer support and related services.
- User Account: The account you create to place orders, view order history and manage profile information.
- Products: Any goods or services displayed for sale on the Site (for example: specialty glass products and accessories).
2. Scope
These Terms apply to all visitors, users and others who access or use the Site. We may modify these Terms from time to time; revised Terms will take effect when posted on the Site. Continued use after changes indicates your acceptance of the updated Terms.
3. Eligibility & Accounts
- To use the Site you must have the legal capacity to form a binding contract or be assisted by a legal guardian.
- You agree to provide accurate, current and complete information when creating an account and to update such information to keep it accurate.
- You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use.
4. Product Information, Pricing & Orders
We make reasonable efforts to display product information, images and specifications accurately. However, actual product colors, dimensions and specifications may vary. Prices shown on the Site are for reference only and the price confirmed in your order confirmation or invoice shall prevail.
An order is accepted only after we issue an order confirmation or ship the product. We may refuse or cancel orders at our discretion (for example, due to product unavailability or pricing errors).
5. Payment & Taxes
Accepted payment methods: [Bank Transfer, Credit Card, PayPal, etc.]. Taxes, duties and import fees are the buyer’s responsibility unless otherwise stated in the order. Failure to pay may result in order cancellation and collection actions.
6. Shipping & Risk of Loss
We will arrange shipment in accordance with the order terms. Unless otherwise agreed, risk of loss or damage passes to the buyer upon delivery of the goods to the carrier. Shipping costs, insurance and applicable duties shall be as agreed in the order.
7. Inspection, Returns & After-sales
- Inspect goods upon receipt. For visible damage, shortage or non-conformance, retain packaging and notify us within [7] business days with photos or other supporting evidence.
- Except for products with confirmed quality issues or where returns are agreed in writing, we do not accept returns for standard sales. For confirmed defects we will repair, replace or refund according to the applicable warranty and our policy.
- Warranty terms (period and coverage) are specified per product or in the sales contract.
8. Intellectual Property
All content on the Site, including text, images, logos, product data and software, is owned by the Company or its licensors and protected by applicable intellectual property laws. You may not copy, reproduce, distribute or create derivative works without prior written permission.
9. Acceptable Use
When using the Site you must comply with all applicable laws and these Terms. Prohibited conduct includes but is not limited to:
- Posting or transmitting unlawful, infringing, defamatory or obscene content;
- Attempting to gain unauthorized access to any part of the Site, other accounts, systems or networks;
- Impersonating another person or entity or providing false information;
- Interfering with the proper functioning of the Site.
We may suspend or terminate accounts and take legal action for breaches of these rules.
10. Disclaimers & Limitation of Liability
The Site and Services are provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all warranties, whether express or implied. We are not liable for indirect, incidental, special or consequential losses arising from use of the Site. Where liability cannot be excluded under applicable law, our aggregate liability for direct damages arising from a single transaction will not exceed the amount paid by you for the relevant products in that transaction (unless otherwise agreed in writing).
11. Privacy & Data Protection
We collect and process personal data in accordance with our Privacy Policy. By using the Site you consent to such processing. You are responsible for providing accurate information; we are not liable for losses caused by inaccurate user-provided data.
12. Force Majeure
We are not liable for failure or delay in performance caused by events beyond our reasonable control, including natural disasters, acts of government, strikes, pandemics and other similar events. We will notify you of such events and take reasonable steps to mitigate their impact.
13. Termination
We may terminate or suspend access to the Site for users who breach these Terms or for other legitimate reasons. Termination does not affect accrued rights or liabilities.
14. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of [Governing Law: e.g. People’s Republic of China]. Any dispute arising out of or relating to these Terms shall be resolved through negotiation; if negotiation fails, disputes may be submitted to the competent court at our registered office (or arbitration, if agreed).
15. Changes to the Terms
We reserve the right to update these Terms at any time. Material changes will be posted on the Site and, where appropriate, notified to you. Continued use after the posting of changes constitutes acceptance of the revised Terms.
16. Contact Information
If you have questions about these Terms, contact us:
- Company:Lumistar Special Glass Technology Co., Ltd.
- Address: Building 22, No. 8 Kangzheng Road, Longchi Street，Luhe District,Nanjing, Jiangsu Province
- Email:lumistar@188.com
- Phone: +8613913881132